COVID-19 and shopping
with Cranstons

Serving you safely

All Cranstons shops are open, for up to date trading hours visit our shops page.

Cafe Oswald’s at Cranstons Cumbrian Food Hall, Penrith is back open too – click here for up to date opening hours

A polite request…

Whilst local COVID infection levels remain high our teams will continue to wear face masks.

Whilst we cannot enforce compliance we would love it if you could please continue to wear a face covering and maintain social distancing for the few minutes you are in the shop.

Those wishing to avoid busy periods – please note that we typically experience lower footfall in the first and last hour of trading

As a food business we have always operated high hygiene standards and robust cleaning schedules and we will continue to do so. All our sites hold 5/5 Food Hygiene certificates. All our Food Hall or shop doors are either controlled electronically or left open so you do not need to touch any handles to enter or leave. All our card payment machines are set up to take contactless payments.

If you want to limit the time you spend in the shop you can now click + collect in shop

We have recently added a shop collection option on our web shop so you can shop, pay online and collect a box from the butchery counter, cutting down the amount of time you spend in our shop. This shop collection option is available at the Cumbrian, Food Hall in Penrith, Brampton Food Hall, Orton Grange Food Hall and at our traditional shop in the heart of Hexham. Place an order for in shop collection here 

Alternatively Cranstons offer a delivery service

You can place an order for  courier delivery here 

Cranstons will do everything we can to serve you well.

Cranstons Management Team