COVID-19 statement

COVID-19 statement

All Cranstons shops REMAIN OPEN, for up to date trading hours visit our shops page.

The local nature of our meat, bread and milk supplies and the fact we make a lot of our products in house means we have strong availability on fresh meat, delicatessen goods, milk, bread, dairy and fruit & vegetables.

Café Oswald’s at the Cumbrian Food Hall is closed until further notice.

Shopping Safely at Cranstons

We wanted to let you know what we are doing to keep you and our staff safe when visiting our shops:

Cranstons  are now allowing a maximum of only 10 shoppers at any one time in our Penrith, Carlisle & Orton Grange Food Hall’s, a maximum of 5 shoppers in our Brampton Food Hall and a maximum of 3 shoppers at any one time at our two traditional shops.

Cranstons are asking shoppers to shop alone rather than in groups as per the government guidelines.

Once in the shop we have tape on the floor marking a 2 meter separation and tape lines in front of our counters guiding you the safe distance to stay from our staff.

Cranstons are operating a ‘no touch’ policy i.e. customers must only touch goods they are definitely purchasing.

All our Food Hall or shop doors are either controlled electronically or left open so you do not need to touch any handles to enter or leave.

All our card payment machines are set up to take contactless payments.

As a food business we have always operated high hygiene standards and robust cleaning schedules and we will continue to do so. All our sites hold 5/5 Food Hygiene certificates.

Those wishing to avoid busy periods for health reasons please note that we
typically experience lower footfall in the first and last hour of trading.

For those self isolating…

Lots of you are asking: Can Cranstons offer a car park collection or local delivery service?

We’re pleased to announce we have launched a completely contactless car park collection service.

Orders can be placed at or on our dedicated car park collection line 01768 807 148 which is open Monday- Friday 1- 4pm.

Current staffing levels do not allow us to offer a local delivery service.

Cranstons will do everything we can to serve you well throughout the current crisis.

We hope that this is reassuring at this worrying time.

Cranstons Management Team

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